This post provides guidance for browser and network security settings.

Browsers

The default Quiq application is completely web based and accessed via browser. Standalone Quiq users should use one of the following browsers:

  • Chrome 50+
  • Edge 12+
  • Firefox 45+
  • Internet Explorer 11
  • Safari 10
  • Safari on iOS 8+

CRM integrations (Oracle Service Cloud, Salesforce, and Zendesk) also utilize browser components and align with the supported browsers listed above.

JavaScript is the primary enabler of the Quiq application and must be allowed to execute. Internet Explorer users may consider adding *.goquiq.com to the Trusted Sites list in IE Security settings.

Network Security

Quiq makes requests to a number of font files upon initial load. Firewall and/or proxy devices should allow access to the following hosts to ensure the Quiq application operates as expected.

  • *.quiq-cdn.com
  • *.goquiq.com

Password Recovery

If a user accesses the Forgot Password link from the login screen, the Google Re-Captcha service is utilized for security purposes. To enable Re-Captcha, the following items should be added to whitelists:

  • https://www.google.com/recaptcha/*
  • https://www.google.com/js/*
  • *.gstatic.com

Please contact our support staff with any questions.